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COVID-19

UPDATED ON 6/22/20

We hope you are staying healthy and creative and want you to know that our hearts go out to all of you that have been affected during these turbulent times. We are currently open and will remain open as long as our local government allows us to and while USPS is still continuing with package pickups. We have not experienced any illness within our warehouse and we have designated one person to fulfill orders and answer your questions.

SHIPPING TIMES

We are shipping all in-stock orders within 48 hours, however, due to the crisis, USPS has suspended delivery guarantees at this time. Packages can take up to a week or longer to reach our customers in some cases. Each of our shipments is sent with tracking so you can monitor progress.

POSSIBLE STOCK SHORTAGES

We do have some stock shortages in our favors category. However, this may change as time goes on as we run out of items or our drop-shippers and suppliers are shuttered temporarily. You may contact us before or after placing your order we will contact you if an order cannot be fulfilled for a period of time. Either way, you will be notified of your order status and given the option to cancel for a full refund before shipping.

LOCAL PICKUPS ALLOWED BY APPOINTMENT ONLY

We are currently accommodating local pickups. Orders may be placed online and then a time arranged with you to do a no-contact pickup at our Redmond, WA facility. Note: If you decide on local pick up, the order cannot be modified or changed at the pick up time. 

Here is a helpful article on planning your wedding at this time: What to Know if You're Planning a Wedding During the Coronavirus Pandemic